FAQ
- What is NV Luxury Exclusive?
NV Luxury Exclusive is a company that offers high-quality, all-natural skincare products, including a 100% all-natural face oil, beard oil, and body butter.
- What are the ingredients in the NV Luxury Exclusive 100% all-natural face oil, beard oil, and body butter?
Face Serum Oil Ingredients: Organic Jojoba Oil, Organic Rosehip Oil, Organic Argan Oil, Organic Lavender Essential Oil, Organic Frankincense Essential Oil, and Organic Geranium Essential Oil.
Beard Oil Ingredients: Organic Jojoba Oil, Organic Grapeseed Oil, Organic Argan Oil, Organic Cedarwood Essential Oil, Organic Sandalwood Essential Oil, and Organic Bergamot Essential Oil.
Body Butter Ingredients: Organic Shea Butter, Organic Coconut Oil, Organic Jojoba Oil, Organic Avocado Oil, and Organic Lavender Essential Oil.
- What are the benefits of using NV Luxury Exclusive products?
The benefits of using NV Luxury Exclusive products include deep moisturization, anti-aging properties, and nourishment for the skin and hair.
- What skin types are the products suitable for?
Our products are suitable for all skin types, including dry, oily, combination, and sensitive skin.
- How often should I use the products?
For best results, we recommend using our face oil and beard oil twice a day (morning and night) and our body butter once a day (after shower or bath).
- How do I use the NV Luxury Exclusive products?
The face oil and beard oil can be used by applying a few drops to the skin and/or hair and gently massaging it in. The body butter can be applied to the skin as needed, focusing on dry areas.
- Can I use the products on sensitive skin?
Yes, NV Luxury Exclusive products are made with natural and organic ingredients, making them safe AND gentle enough for most skin types, including sensitive skin. However, if you have a known allergy to any of the ingredients, it is recommended that you do a patch test first. In fact, we always recommend doing a patch test before using any new product.
- Are the products vegan and cruelty-free?
Yes, our products are vegan and cruelty-free. We do not use any animal-derived ingredients and we do not test on animals.
- Are NV Luxury Exclusive products suitable for both men and women?
Yes, NV Luxury Exclusive products are suitable for both men and women.
- How can I purchase NV Luxury Exclusive products?
NV Luxury Exclusive products can be purchased through the company's website, as well as on marketplaces such as Etsy and Shopify. Free shipping is available on product orders over $50.
- Do you offer international shipping?
Yes, we offer international shipping. Shipping rates may vary depending on the destination and shipping method selected.
- What is your return and exchange policy?
We offer a 14-day return and exchange policy. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order and we will provide instructions on how to return or exchange the product.
- How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your order using the carrier's website.
- How long will it take to receive my order?
Shipping times may vary depending on the destination and shipping method selected. We typically process orders within 2-3 business days and shipping times can range from 2-7 business days for domestic orders and 7-21 business days for international orders.
- How can I contact customer service if I have questions or concerns?
If you have any questions or concerns, please feel free to contact our customer service team by email at customerservice@nvluxuryexclusive.com or by phone at (386) 222-2190. We are available Monday through Friday from 9am to 5pm EST.